The Leading Credential for
Cannabis Retail Professionals

Dispensary Associate Certificate

Earning GFI’s Dispensary Associate Certificate (DAC) demonstrates that you have what it takes to succeed as a cannabis retail professional.

The Dispensary Associate must demonstrate proficiency in cannabis products, customer care, customer service, and dosing protocols.

The DAC is grounded in practice and real-world skills representing ongoing input from industry experts and cannabis operators.

To receive the Dispensary Associate Certificate, you must achieve a passing score of at least 70% on the multiple-choice certification exam.

Program Details

Duration

6 – 8 Hours

Modules

12

Duration

6 – 8 Hours

Modules

12

Course Description

The Dispensary Associate Certificate is a professional credential program developed by leaders in the cannabis industry. 

Whether you work in an adult-use or medical dispensary, the DAC prepares you to provide superior customer service and distinguishes you, and your team, as knowledgeable and credible professionals to your customers, patients, and regulators.

Upon completion, program graduates automatically become members of GF Institute

You will also receive a certificate of completion and a third-party, verifiable digital badge proving your achievement. Every time a digital badge is shared and viewed, your personal brand increases its reach and recognition.

Attract the
Best Talent

Use your verified digital badge & stand out to top cannabis brands by claiming your profile at Careers in Cannabis.

Let Them Skill
Up Anytime

All of our courses are designed using best practices for digital learning and are available 100% online, 24/7.

Give Your Team
GFI Credentials

Earn an official certificate of completion as well as a digital badge signifying your accomplishment

Course Syllabus

Dispensary Associate Certificate

Understand Cannabis Products & Provide Superior Customer Service

  1. How Cannabis Works in the Body
  2. Cannabis Delivery Methods
  3. Cannabis Products & How They Work
  4. Cannabinoids
  5. Terpenes
  6. Onboarding New Customers & Patients
  7. Selecting Cannabis Products
  8. Cannabis Dosing & Titration Strategies
  9. Recommending Flower
  10. Interactions, Contraindications, & Potential Side Effects
  11. Deciphering Lab Results & Reading Labels
  12. Utilizing Cannabis Without the High

Dispensary Associate Certificate Exam

  • 50 multiple-choice questions
  • Passing score is 70% or more
  • 2 permitted attempts per enrollment

Badge + Skills Earned

Earn + Share Your Badge

Earn the Dispensary Associate Badge, a third-party, verifiable digital badge that represents your professional skills and training accomplishments on LinkedIn or email signatures.

Your digital badge enables your team to publicly share their professional skills and training accomplishments in a verifiable way, with 1-click publishing to LinkedIn and other social platforms.

Green Flower and GF Institute have partnered with Credly, a globally-adopted badging and credential verification platform, to provide members with these digital badges.

It’s not just about sharing your achievements, either. Credly badges link to powerful metadata that provide your internal “people” functions with context and instant verification of the newly-acquired training status.

Course Module Previews

Questions and Answers

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Testimonials & Employee Insights

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